Account Coordinator
Are you a fast-paced Account Coordinator with enthusiasm for helping small businesses succeed?
Watch this short video to see if our Account Coordinator position might be the right fit for you!
Take The Next Steps In The Hiring Process:
- Submit your resume and portfolio of work for review
- One hour or less written skills evaluation
- 20-minute interview via video conference
- In-person interview with the Executive team
The Top 3 Reasons To Be A Rambler:
Grow Your Craft: With a strong focus of personal and professional development through ongoing coaching and mentorship, the Annual Ramblin Retreat in Colorado, the Book Club, and more, we live our Core Value of Craftsmanship in Life and Work, Especially on Fridays. By growing your personal and professional skillsets, you’ll gain more responsibility and grow your income.
Work-Life Balance: Keep your work … at work! Rest well at night with full benefits, job stability, and an accommodating family-friendly schedule. Our 100% virtual/remote empowers our team to do highly focused work from their home office. Note: we do work normal business hours. We close the office from Christmas Eve thru New Years Day each year, and have an accommodating holiday/vacation policy for our team.
Small Business, Big Results: Help Small Businesses Ring The Bell when you exercise creative freedom as an individual and as part of a team to implement the best digital marketing solutions for small businesses.
Do you share our Core Values?
Ramblin Jackson's Core Values
Our Mission
You won’t be anonymous at Ramblin Jackson. You’ll get to do great work, collaborate with other top performers, and make a real difference in small businesses across the US.
Compensation
This is a full-time employee position that pays a base salary of between $45 and $55K/year and has regular bonus opportunities. Base salary is negotiable based on experience. You’ll also have the opportunity for advancement, to develop into a Senior Account Coordinator, or Account Manager, & beyond!
The Account Coordinator is Responsible For The Following Key Accountabilities
- Quality control of deliverables
- Responsible for quality control and final review of Growth Plan deliverables and holding team members accountable if deliverables are not up to RJ quality standards.
- Troubleshoot website development and/or local SEO issues with the team
- Coordinate data collection and create reports for Account Managers to use with Clients
- Hold Ramblers accountable for on-time, on-budget, and quality work
- Lead team members to ensure ongoing deliverables are consistently met on time and on budget by interpreting meeting notes into tasks and maintaining meticulous organization of accounts.
- Effective communicator between Ramblers through problem-solving
- Reports directly to the Account Managers and Executive Team to ensure that there is excellent communication between them and the other Ramblers.
Responsibilities
Account Coordinators are responsible for the ongoing success of our accounts. This includes managing account deliverables, timelines, and team members for our Clients’ website maintenance and monthly marketing.
- Lead your team to ensure deliverables are consistently met on time and on budget
- Foster excellent communication between team members
- Interpret meeting notes into tasks, then schedule and coordinate tasks across the team
- Maintain a clear focus on account milestones and hold your team members accountable
- Troubleshoot website development and/or local SEO issues with the team
- Coordinate data collection and create reports for Account Managers to use with Clients
- Provide final review and quality control of Client deliverables
- Report directly to the Executive Team and Account Managers
Required Technical Skills
- 1+ years experience with SEO
- 1+ years experience with Asana and G Suite products
- 1+ years WordPress experience
- Experience with Genesis and Beaver Builder a plus
Other Required Skills
- Grace under pressure
- Exceptional problem solving skills
- Incredible organizational skills + multitasking capabilities
- Attention to detail + driven to deliver a high quality product
- Strong written communication skills
- Enjoyment when working with others
- Positive + professional demeanor
- Enthusiasm for helping local small businesses in the US
Grow your skills, career, and income when you join our high-performing team.
We wrote the book on digital marketing for local business -- literally. And it was a bestseller!
Ramblin Perks + Benefits
High Growth Opportunity
Be involved in Ramblin Jackson’s business decisions, grow your skills, and learn new things daily! Abundant career advancement opportunities.
Health Insurance
Start date to be determined. Ramblin Jackson purchases insurance through UnitedHealthcare and pays 50% of the premium; employee responsible for remaining 50%. We also offer HSA matching on applicable plans.
Two Weeks Paid Vacation, Paid Winter Break, 4-Day Work Week (May, June, July), Three Paid Sick Days
You’ll have two weeks (10 business days) per year of paid vacation and three (3) paid sick days.
Short-Term and Long-Term Disability Insurance
Basic Life Insurance
Ongoing Coaching + Training
Access to professional ongoing education sales training webinars, recordings, videos, and programs.
Ramblin Jackson Book Club
Get inspired during our regular business book club with brainstorming and critical discussion groups.
MacBook Air
While working at Ramblin Jackson, you’ll have a company-provided MacBook Air. (If needed).
The Best Systems
We take full advantage of Asana, Google Drive and HubSpot to manage, track and communicate on Projects. With well established, proven processes in place, you'll know exactly where you are and what needs to be done next.
Group Volunteering (If local)
Give back to your Boulder-Denver community with group volunteering.
Other Expectations
Because this is a virtual position, having strong on-camera video presentation is essential to establish trust and credibility. While this is a work-from-home position, we expect you will dress (for video meetings) as if you were meeting a high-end client in person.
- A Meeting Room - Must have a presentable home office so that they look Professional in Video Conferences. A Meeting Room should be a neatly organized room without a lot of backlight, clutter, or things that would distract from the sale. Ramblin Jackson will provide a webcam, lighting, curtains, and other audio/video equipment as needed.
- Professional Wardrobe and Appearance - The Account Coordinator must present him or herself accordingly with business casual attire while attending video conferences, in-person meetings, or events with clients.
