Account Coordinator
Make a Real Impact on Small Businesses as Our Account Coordinator and Join a Supportive Remote Team That Values Your Growth and Hard Work!
Watch this short video to see if our Account Coordinator position might be the right fit for you!
Ditch the chaos and unclear expectations at your current job and join our high performing team at Ramblin Jackson!
You won’t be anonymous at Ramblin Jackson. You’ll get to do great work, develop new skills, collaborate with other top performers, and see your impact on small businesses across the US. And you’ll get to do all of this in a supportive work environment that encourages your growth and values your hard work. Don’t believe it? Then check out interviews with our Ramblers to hear about the collaborative and hard-working culture we’ve created in our video at ramblinjackson.com/careers/
As an Account Coordinator at Ramblin Jackson, you play a pivotal role in driving the ongoing success of our clients' businesses. Your responsibilities encompass managing crucial account deliverables, meticulously coordinating timelines, and fostering seamless collaboration among team members. Your leadership ensures that our clients' website maintenance and monthly marketing efforts are executed flawlessly, consistently meeting deadlines and quality expectations. Your role is pivotal in shaping the success stories of our clients, contributing to the growth of their online presence, and strengthening their position within the industry.
You may be a good fit for this position if you enjoy:
- Embracing challenges and finding creative solutions to troubleshoot website development, SEO, and other digital marketing issues.
- Thriving on the intricacies of project details, to-do lists, ensuring accuracy in tasks such as reviewing web copy and maintaining a high standard of work.
- Finding satisfaction in achieving account milestones, finishing great work, holding yourself and your team accountable for meeting and exceeding client expectations.
- Nerding out on keeping Google Drive meticulously organized and up-to-date.
- Getting creative with headlines and making good copy, great!
- Digging into the technical side of things like website editing and SEO.
- Love working with a supportive and collaborative team of experts to help businesses grow and succeed.
Take The Next Steps In The Hiring Process:
- Submit your resume and portfolio of work for review
- One hour or less written skills evaluation
- 20-minute interview via video conference
- In-person interview with the Executive team
The Top 3 Reasons To Be A Rambler:
Grow Your Craft: With a strong focus of personal and professional development through ongoing coaching and mentorship, the Annual Ramblin Retreat in Colorado, the Book Club, and more, we live our Core Value of Craftsmanship in Life and Work, Especially on Fridays. By growing your personal and professional skillsets, you’ll gain more responsibility and grow your income.
Work-Life Balance: Keep your work … at work! Rest well at night with full benefits, job stability, and an accommodating family-friendly schedule. Our 100% virtual/remote empowers our team to do highly focused work from their home office. Note: we do work normal business hours. We close the office from Christmas Eve thru New Years Day each year, and have an accommodating holiday/vacation policy for our team.
Small Business, Big Results: Help Small Businesses Ring The Bell when you exercise creative freedom as an individual and as part of a team to implement the best digital marketing solutions for small businesses.
Do you share our Core Values?
Ramblin Jackson's Core Values
Our Mission
Compensation
This is a full-time employee position that pays a base salary of between $45 and $55K/year and has regular bonus opportunities. Base salary is negotiable based on experience. You’ll also have the opportunity for advancement, to develop into a Lead Account Coordinator, or Account Manager, & beyond!
The Account Coordinator is Responsible For The Following Key Accountabilities
- Quality control of deliverables
- Responsible for quality control and final review of Growth Plan deliverables and holding team members accountable if deliverables are not up to RJ quality standards. This includes:
- Reading, proofing, and copyediting web copy.
- Reviewing web pages for visual appeal and functionality
- Reviewing other deliverables
- Troubleshoot website development and/or local SEO issues with the team
- Coordinate data collection and create reports for Account Managers to use with Clients. This includes:
- SEO Reports
- Website security reports
- Additional requested research
- Responsible for quality control and final review of Growth Plan deliverables and holding team members accountable if deliverables are not up to RJ quality standards. This includes:
- Hold Ramblers accountable for on-time, on-budget, and quality work
- Lead team members to ensure ongoing deliverables are consistently met on time and on budget by interpreting meeting notes into tasks and maintaining meticulous organization of accounts.
- Effective communicator between Ramblers through problem-solving
- Reports directly to the Account Managers and Executive Team to ensure that there is excellent communication between them and the other Ramblers.
Responsibilities
Account Coordinators are responsible for the ongoing success of our accounts. This includes managing account deliverables, quality checks, timelines, and team members for our Clients’ website maintenance and monthly marketing.
- Lead your team to ensure deliverables are consistently met on time and on budget
- Foster excellent communication between team members
- Interpret meeting notes into tasks, then schedule and coordinate tasks across the team
- Read, review, and quality check web content including necessary copy editing
- Maintain a clear focus on account milestones and hold your team members accountable
- Troubleshoot website development and/or local SEO issues with the team
- Coordinate data collection and create reports for Account Managers to use with Clients
- Provide final review and quality control of Client deliverables
- Report directly to the Executive Team and Account Managers
Required Technical Skills
- 1+ years experience with SEO
- 1+ years experience with Asana and G Suite products
- 2+ years WordPress experience
- Experience with Genesis and Beaver Builder a plus
- 1+ years copywriting and copyediting skills
Other Required Skills
- Grace under pressure
- Exceptional problem solving skills
- Incredible organizational skills + multitasking capabilities
- Attention to detail + driven to deliver a high quality product
- Strong written communication skills (you WILL be reviewing web copy)
- Enjoyment when working with others
- Positive + professional demeanor
- Enthusiasm for helping landsacpe and snow removal companies across the United States
Grow your skills, career, and income when you join our high-performing team.
We wrote the book on digital marketing for local business -- literally. And it was a bestseller!
Ramblin Perks + Benefits
- 4-Day Summer Workweeks - 12 paid Mondays off in June, July, and August.
- Cash Money - Employee Profit sharing after 1st year. Some positions have additional regular bonus opportunities.
- Paid Winter Break - Our office is closed from approximately the day before Christmas Eve through New Year’s Day, depending on the calendar.
- 5 Paid Holidays - Memorial Day, Independence Day, Labor Day, Thanksgiving Day, day after Thanksgiving.
- Paid Vacation (2 weeks)
- Paid Sick Days (3 days)
- Health, Dental, and Vision Insurance - Insure yourself with options to insure your spouse and your children with our 50% employee + dependent health benefit match with dental and vision options. We offer different options for quality insurance including HSAs, PPOs, FSA, and HMO options.
- Paid Parental Leave - See Employee Handbook for details.
- Paid Volunteer Days - 4 Days per year to give your time and talents to a non-profit of your choice!
- Short/Long Term Disability Insurance - Options for Parental Leave add-on. See Employee Handbook for details.
- 100% Virtual! - Work from home.
- Normal Business Hours - We work normal business hours -- 8am to 5pm MDT with a one hour lunch break. Flexibility for Ramblers in other time zones. The main point: we don’t expect you to work more than 40 hours a week.
- Ramblin Jackson University - Learn new skills and onboard quickly with Ramblin Jackson’s online training program.
- Beef Jerky Club - Each week, Ramblers nominate and praise team members who are living the Core Values. Get nominated the most in a month and win a $200 prize. Get the most nominations in a quarter and you get to keep Barry the Bull trophy for the following quarter.
- Book Club - Learn new business skills as you read a premium business book that the team reads together.
- Ongoing Professional Development - Weekly/bi-weekly coaching meetings including employee work/life balance coaching
- Hardware - We’ll provide a current, up-to-date computer, if needed. Most of us use Macs, but some of our team prefers PCs.
- Sweet Software - Get your job down with ease using great software! Whoaaa nelly!
Other Expectations
Because this is a virtual position, having strong on-camera video presentation is essential to establish trust and credibility. While this is a work-from-home position, we expect you will dress (for video meetings) as if you were meeting a high-end client in person.
- A Meeting Room - Must have a presentable home office so that they look Professional in Video Conferences. A Meeting Room should be a neatly organized room without a lot of backlight, clutter, or things that would distract from the sale. Ramblin Jackson will provide a webcam, lighting, curtains, and other audio/video equipment as needed.
- Professional Wardrobe and Appearance - The Account Coordinator must present him or herself accordingly with business casual attire while attending video conferences, in-person meetings, or events with clients.
Are you our new Account Coordinator? Fill Out The Form Below!
All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.
