Employee Management Lessons One Landscaper Learned the Hard Way [video]
Casey Hendrix runs a thriving nursery, garden center, and landscaping company in Ennis, Texas with his wife Tiffany. They have a loyal customer base, strong online reviews, exceptional product quality, and a great team -- but it hasn’t been easy getting to this point.
Like every business owner, Casey has learned many lessons over the years. Keeping both his employees and his customers happy isn’t always easy, but he’s developed strategies for both.
Watch this great interview with Casey to see:
Should you hire inexperienced people at your company, or only hire “experienced” talent?
Casey’s simple yet effective customer service and employee management motto
How to turn a 1-star negative Google review into a 5-star happy customer
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