How To Prioritize Your Best (and WORST) Clients with the STACK System
Do you ever have clients where you’re LOSING money?
Are those clients super needy… maybe even rude to your staff?
Not only can you lose money on those accounts, but they can stress out your best employees and make them leave too.
Watch today’s video to see a proven process called STACK that can help you prioritize your best -- and worst -- clients, so you can keep your team motivated working on the RIGHT accounts and generate a profit.
STACK is an acronym. The S is for Stars -- your top 5% of customers. And the K is for Killers -- the profit & morale killers! The A and the C, you’ll have to watch the video to see what that stands for.
WARNING: You might need to fire some clients after watching this!
I shared this process with one of my top landscape companies this week at a sales training workshop and it was a game changer. Even their CFO was way into it.
P.S. The real question -- after you watch this video -- is what will you do with your Stars? And what will you do with your Killers?
Hat tip to Wayne Herring for sharing this awesome process with me which he learned from Mayfield Consulting.