Client Story: Milestone Videos
Alpine Gardens
Kris Nylander
Digital Marketing Client Story
Fort Collins, CO
Overview
HOW KRIS USED VIDEO PRODUCTION TO FILL HIS GAPS IN HIS SALES AND MARKETING PROCESSES
Kris Nylander, the sales manager at Alpine Gardens, a design-build company providing commercial and residential services exceeding ten million, has found great value in shooting milestone videos with Ramblin Jackson. These videos have proven instrumental in training his team and pinpointing areas that require improvement in their systems and processes. As a result, Kris now feels more confident in keeping clients well-informed about upcoming developments in advance.
The Problem They Were Having:
- Trouble consistently communicating with clients throughout their project
- No clear steps in their operational processes and internal systems
- A need for better software and CRM to automate communication
How We Helped:
- Milestone Video Shoot in the Ramblin Jackson Studio
- Copywriting and Messaging
- Video Production
- Copywriting
The Results We Got For Them:
- They were able to identify step-by-step everything that needs to happen during their sales process.
- Created new ways of training for their staff
- Identified needs that needed to be addressed with both their CRM and software
- Helped fill the gaps in training, recruiting, and onboarding
Results
“During this process of shooting these videos, it's really helped me as a manager help train our team and identify where there's gaps in our systems and our processes. I feel like our client is made aware in advance a lot sooner as to what's happening next. And that was something we were striving for.”
- Kris Nylander, Alpine Gardens, CO
