Learn proven methods for setting and managing client expectations as Ramblin Jackson Account Manager Michael Rosensweig interviews Chris Katkish, the General Manager of InSite Builders and Remodeling, one of the top remodeling companies in the United States.
In this interview, Chris shares how to:
- Introduce your client to different team members WITHOUT losing the rapport and bonding they’ve build up with the sales team
- How to prevent unwanted change orders and scope creep
- Nuggets of pure customer service gold in how InSite achieves their mission of earning Clients for Life
Want to learn more about marketing your remodeling company? Click here to register for our upcoming sales and marketing for remodeling contractors webinar!